Privacy & Cookies Policy

Welcome to GardenView24. We respect your privacy and are committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your information in compliance with GDPR (EU) and CCPA (US) requirements.

1. Information We Collect

We collect information in the following ways:

• Information you provide: When registering, subscribing, selecting virtual garden plots, or contacting us.
• Automatically collected data: IP address, device and browser information, cookies, usage analytics, and similar data.
• Third‑party services: Data shared by applicable third‑party services (e.g., payment processors).

2. How We Use Your Data

We use collected information to:

• Provide and manage your account, subscriptions, and virtual garden services.
• Communicate with you, respond to inquiries, and provide support.
• Improve our platform and user experience.
• Personalize content and offers where consent is given.

3. Legal Bases for Processing (GDPR)

Under GDPR, we process personal data based on:

• The necessity for performance of a contract (e.g., subscription services).
• Your consent for optional services and analytics.
• Our legitimate interests in improving the platform and ensuring security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Necessary cookies: Essential for site functionality, secure logins, and consent preferences.
• Functional cookies: Support site features and third‑party integrations.
• Analytical cookies: Track usage patterns to help us improve the platform.

5. Sharing and Disclosure

We do not sell your personal data. We may share data with:

• Service providers that help operate the platform (e.g., payment processors, hosting, analytics).
• Legal authorities as required by law or in response to legal requests.

6. Data Retention

We retain personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You may have the following rights depending on your location:

• Access: See what data we hold about you.
• Correction: Update or correct your personal data.
• Deletion: Request removal of your data where permitted by law.
• Opt‑out: Withdraw consent or opt‑out of certain processing.

To exercise your rights, please contact us below.

8. Security of Your Data

We implement technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We take appropriate safeguards to protect your data in accordance with applicable law.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children without parental consent.

11. Contact

For questions about this policy or to exercise your rights, please visit our Contact page or email us at info@gardenview24.com.